Medical Center Dental Associates

Medical Center Dental Associates
Medical Center Dental Associates 901 Biesterfield Road Elk Grove Village, IL 60007
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 01, 2011
Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by natalia
October 24, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
September 22, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Aj
September 21, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment!
by Lifetime Patient
August 24, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by Anonymous
August 01, 2011
Did this provider answer all of your questions?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
July 27, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 06, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider promptly return your phone calls?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 23, 2011
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was the dental equipment clean?
Yes
by Anonymous
March 15, 2011
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