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Frank Henchy, MD

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Frank Henchy, MD
Hammond Dermatology Center
(21 Reviews)
> Get Phone Number & Directions
15709 Professional Plz Hammond, LA 70403
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes
by Anonymous
February 01, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 21, 2011
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this provider's staff friendly?
Yes, they went above and beyond
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
November 03, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They made the extra effort to make sure every question and concern I had was addressed. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Their staff is very friendly and professional.
by Tim Hudson
November 01, 2011
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
October 24, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
October 03, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this provider to others?
I Already Have
by Anonymous
June 03, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 26, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They have really great customer service here. They always put their customers first, regardless of the situation.
by Ms. Satisfied
May 09, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Bobby Jean Barber
May 08, 2011
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Map and Directions
15709 Professional Plz, Hammond, LA 70403