Bluegrass Orthopedics

Bluegrass Orthopedics
Bluegrass Orthopedics 3480 Yorkshire Medical Park Lexington, KY 40509
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider's office too cold?
No, it was fine
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Would you recommend this orthopedic surgeon to others?
Absolutely Not
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by don xxx.xxx.112.183
December 03, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was it easy to make an appointment with this provider?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes
Does this provider welcome questions?
Not at all. They ignored my questions
Did they follow up with you after your appointment?
No, but they said they were going to!
by G. GRANT xxx.xxx.248.87
November 01, 2012
They made sure every question I had was answered, and are always available if I think of any more questions I want answered. Both professional and office staff are friendly and professional. I was also impressed with the organization of the clinic. I feel satisfied with the progress that I have been able to make and feel confident about what may be needed in the future. The office was easy enough to find and parking is convenient. I will absolutely return and have recommended them to others in need of orthopedic medical care. Top notch clinic!
by Sunshine xxx.xxx.218.139
March 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Rebecca xxx.xxx.21.253
March 14, 2012
I've been to about 5-6 appointments over the last year. There have been times where I've had to wait an 1.5 hours before even seeing the doctor. About 2 of those times I've only had to wait about 30 minutes. They don't really seem to be prepared for my appointment and do not let me know that they're running behind which is most of the time. They don't really take that extra step to make me feel special and never really appologize for making me wait for so long. I feel like I'm absolutely just not important to them as if they don't really need me as a client.

On the other hand, the doctor knows his stuff but I'm sure there are other places where there are good doctors.
by BTS
February 04, 2012
Was this provider's office too cold?
No, it was fine
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 20, 2011
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider offer flexible appointment times?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 07, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this orthopedic surgeon use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 11, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 06, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider rush your appointment?
No
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
May 23, 2011
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