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Norton Children's Refractory Epilepsy Clinic

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Norton Children's Refractory Epilepsy Clinic
Norton Children's Refractory Epilepsy Clinic
(8 Reviews)
Office

(502) 583-1697

 Fax (502) 540-7270 210 East Gray Street Louisville, KY 40202
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were you able to relax during your appointment?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.105.147
June 11, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.66.114
January 19, 2013
by Anonymous xxx.xxx.66.114
January 18, 2013
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider use current and safe equipment?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 05, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by judy
December 02, 2011
Did this provider use excessive foul language?
No
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
August 05, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 04, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider friendly?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
March 28, 2011
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Map and Directions
210 East Gray Street, Louisville, KY 40202
Website https://providers.nortonchildrens.com/provider/Marie+E+Clements/3100862?utm_source=Yext
Primary Specialty

Pediatric Neurologist

Practice Norton Children's Refractory Epilepsy Clinic
Gender Female