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Pocatello Family Dentistry

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Pocatello Family Dentistry
Pocatello Family Dentistry
(21 Reviews)
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465 Memorial Drive Pocatello, ID 83201
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. The staff didn't seem to know a whole lot about the company they worked for. Sally the secretary was as rude and nasty as she could be. It was very frustrating. I never even got an appointment.
by jean
January 03, 2012
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Justin
December 14, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes
by Anonymous
November 09, 2011
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 25, 2011
Does this provider give unbiased advice?
Yes
Was this dentist's staff friendly?
Friendly Enough
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
October 18, 2011
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
September 20, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
August 24, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous
July 20, 2011
Would you recommend this provider to others?
I Already Have
Did you experience unnecessary pain during your visit?
No
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
April 06, 2011
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 28, 2011
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Map and Directions
465 Memorial Drive, Pocatello, ID 83201