Michael Baker, MD

Michael Baker, MD
Baker Clinic PO Box 1628 Pittsburg, KS 66762
Add a Review

Consumer Feedback

(56 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Anonymous xxx.xxx.66.75
June 06, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes, extremely spacious
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.120.164
May 04, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Was the waiting area spacious?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
Not at all, I was given several other options to try first
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.80.191
April 23, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.93.108
March 25, 2013
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always made sure that I wasn't in any pain. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I hate to say it but the staff here is just not that friendly! They didn't make me feel at home. The staff and dr. were a disappointed to me. I'd heard such wonderful things about them. Everyone seemed to look through me and seemed condescending. I don't like to write bad reviews. Although the service was satisfactory, it could have been so much more pleasant with a few smiles and kind words.
by Anonymous xxx.xxx.220.65
March 20, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.107.206
February 20, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you and your circumstances at every appointment?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.205.65
January 17, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
by Anonymous xxx.xxx.59.205
October 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.59.205
August 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.104.178
May 09, 2012
Add a Review