McNurlen Robert K DDS

McNurlen Robert K DDS
McNurlen Robert K DDS 2829 Westown Parkway Suite 115 West Des Moines, IA 50266
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
January 03, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language?
No
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
December 09, 2011
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 06, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
November 11, 2011
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 08, 2011
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
May 04, 2011
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