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Matthew Buss, MD

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Matthew Buss, MD
(37 Reviews)
> Get Phone Number & Directions
7450 Kessler Street Suite 300 Shawnee Mission, KS 66204
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I don't understand some of these questions. "Is the customer always right?" Hell, no. I'm a patient. He has a medical degree. Sometimes I am wrong. The point is, he listens to my concerns. Then, he explains why his educated opinion is what it is, and he will dialogue with me about this.

I don't want to be always right! Michael Jackson was always right, and it killed him.

What I do want is a physician who will listen to me, tell me what he (or she) thinks, and be willing to discuss it with me to come up with treatments and solutions that fit his knowledge and my needs.

Stupidest survey ever. Buss is AMAZING.
by Kat W.
November 11, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 11, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
October 07, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you recommend this family doctor to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 19, 2011
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They definitely weren't easy to reach in an emergency. I was forced to call the emergency room in the middle of the night and was really scared. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by r Nichols
September 14, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
September 13, 2011
Would you recommend this family doctor to others?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
September 12, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 19, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 05, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
June 21, 2011
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Map and Directions
7450 Kessler Street Suite 300, Shawnee Mission, KS 66204