Kathy Chartrand, DO

Kathy Chartrand, DO
Urgent Care of Olathe 15435 W. 134th Place Olathe, KS 66062
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.241.45
June 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Mary D'giovanni xxx.xxx.253.27
June 09, 2012
Did this provider ever postpone your appointment?
Sometimes, a little too often
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
January 18, 2012
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 07, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
October 25, 2011
I absolutely LOVE Dr. Kathy Chartrand!! I have gone to her for years. My previous doctors I was always hesitant in going to see because I felt that they would kind of ignore what I was trying to tell them, and just automatically go with the easiest, text book diagnosis for things....even when I KNEW there was more going on! Dr. Chartrand not only really listens, she makes sure she thinks broad when diagnosing. For years I had trouble with anxiety, everyone else just wanted to throw me on anxiety meds, with her she recommended I have my thyroid levels checked. Come to find out my anxiety was due to an under active thyroid! NO one else had ever bothered to suggest that! She's also very good with all the woman issues, and is comfortable to talk to about subjects that may be uncomfortable for young ladies! I have recommended many people to her! Best Dr. I have had yet.
by SunflowerSweetie913
October 14, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
October 11, 2011
Does this provider remember you by name?
Sometimes, but not always
Did this provider rush your appointment?
No
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 15, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They are always prepared for my appointment and remember everything about me. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Twila
June 02, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They are always polite, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Terence
May 23, 2011
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