The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was relieved that my gums didn't bleed very much after my appointment. I've been to other dentists that weren't gentle while they were flossing my teeth so I was nervous I would encounter that here but I didn't at all.
I loved this office. It was my first appointment. The office is well established and like a family. I called the day before with a question and she was very helpful. The dentist showed me the x-ray and explained why I need a cap. Another dentist wanted to do a root canal and he showed me why that was not necessary. They did not try to add extra services to increase cost. I didn't feel as though I was in a dental mill where they herd you in and out.