Warren John W DMD PC

Warren John W DMD PC
Warren John W DMD PC 20 Quail Ridge Road Hiram, GA 30141
Add a Review

Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
My initial impression of Dr. Warren and his practice was very positive. He and his staff seemed polite. It was during my second visit to Dr. Warren’s dentistry that I realized him and his staff are dishonest. I had taken my little sister for her biannual cleaning. I was asked whether I wanted to get sealants for my little sister. On our last visit, they had previously asked us and I declined. This time the receptionist and the dental aide both said that my sister only needed sealants on 4 teeth only. The cost would be about $10 per tooth. I reasoned to myself that I can afford to spend $40 towards my little sister. After the sealants were placed, the receptionist changed her story; she said that they told her it was going to be 4 teeth but actually sealants were placed on 8 teeth, so I owed $80!!!! I was stunned to say the least. I am a professional student, in other words, I am broke!!! Never in a million years would I agree to spent $80 on sealants. I told the receptionist I would pay the $40. I paid it and left. My mother, feeling that we were being hassled, called Dr. Warren’s practice. The receptionist denied that she said it was only 4 teeth that needed sealants. My mother is in the process of filing a report with the Better Business Bureau. To perform a service that was not requested and then expect payment for that unrequested service is wrong. I know the economy is tough but hassling money from patients is wrong!
by sillyelephant
March 16, 2010
Add a Review