Robert Bender, MD

Robert Bender, MD
The Orr Center 1300 50th Street, Suite 104 West Des Moines, IA 50266
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.222.227
July 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.102.17
May 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Phyllis xxx.xxx.55.148
March 16, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office easy to locate?
Only with clear directions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 12, 2012
Would you recommend this geriatrician to others?
Yes
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
June 28, 2011
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
May 27, 2011
Was the waiting area spacious?
No, but I can always find a seat
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
May 19, 2011
Was this provider's staff friendly?
Yes
by Anonymous
March 13, 2011
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