Lakeshore Mall Dental Group

Lakeshore Mall Dental Group
Lakeshore Mall Dental Group 1285 Washington St SW Gainesville, GA 30501
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did they follow up with you after your appointment?
Yes.
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous
November 14, 2011
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
October 08, 2011
They gave me a little information about fees, but never mentioned payment plans before my treatment. I wish they had gone over it more thoroughly with me.They charged my husband $500 to clean his perfect teeth!. I wasn't too impressed with the staff. They could have been a lot more friendly. Whenever I've gone there, it feels like they care more about money than they do about me. They treat me like I don't care about my teeth, but I really do. Improper care from other dentists growing up caused a lot of the problems. I am also over 60 and don't have pearly white teeth,which turns them off. The restrooms at this office were clean. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
by kathleen
August 02, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Anonymous
July 22, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
May 27, 2011
Did this dentist thoroughly examine your teeth?
They examined them, but not very thoroughly
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 14, 2011
I have full coverage on my dental and yet, I am owed money by this company and they will not give me a refund. I have spent a year calling them and delta dental to get it straight with no help. They gave different pricing on different days on different products, then tried to cover it up later.

I have also had to have the same two resin fillings redone by them every other year. Either they do not know what they are doing, or the product is inferior!
by BEWARE!
April 04, 2011
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