Austin-Brown Deborah DDS PA

Austin-Brown Deborah DDS PA
Austin-Brown Deborah DDS PA 420 Alexander N Plant City, FL 33563
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Consumer Feedback

(32 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
January 10, 2012
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 09, 2012
First off all the positive comments had to have been the staff trying to boost the review ratings. The office is not the cleanest, receptionist was very unorganized and rude. The staff in the back were fairly nice and helped when I had questions but that was the only time I had things explained to me was when I asked. I haven't had a cavitiy filled since I was a kid but I don't remember the dentist then being so rough and the same filling has fallen out twice within the same month. I sure the dentist herself is a very nice person but I feel like she could careless about your personal comfort and just get in there and be done with it. If you have a choice between a couple different offices take the time to research each. I chose her because I didnt feel like looking around but now after problems with what could have been simple fillings I'm in pain and frustrated.
by kbrooke
January 03, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider answer all of your questions?
None of my questions were answered
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
November 15, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this dentist use current and safe equipment?
Yes
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
September 16, 2011
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 19, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 15, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 07, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did your teeth cleaning feel rushed?
Kind of, I was hoping for a more thorough cleaning
by Anonymous
June 27, 2011
Called to do some Dentist shopping..receptionist put me on hold for 10 minutes, does not use any sedation for potential clients that have a fear of dentists.
by R
June 15, 2011
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