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Michael Smith, MD

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Mattoon, IL

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Michael Smith, MD
SBL ENT Clinic
(16 Reviews)
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Prairie Pavilion 1 1005 Health Center Drive Mattoon, IL 61938
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.63.181
August 29, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 31, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 25, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 02, 2011
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 16, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 07, 2011
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Map and Directions
Prairie Pavilion 1 1005 Health Center Drive, Mattoon, IL 61938