Does this provider remember you by name?
Sometimes, but not always
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment