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Zofia Cygan, MD

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Family Doctors

Northwestern Medicine Regional Medical Group

Naperville, IL

Northwestern Medicine Regional Medical Group

Naperville, IL

Northwestern Medicine Regional Medical Group

Naperville, IL

Northwestern Medicine Regional Medical Group

Naperville, IL
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Zofia Cygan, MD
(20 Reviews)
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640 S Washington St Ste 212 Naperville, IL 60540
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
November 29, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Yes, they don't show favoritism
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 15, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 27, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their prices were pretty high, but I've had to spend more at other places. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The woman has the bedside manner of an ogre. mean woman.
by Nicky
October 19, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
June 30, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 29, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 26, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you recommend this provider to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 25, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
March 25, 2011
Dr. Cygan is my family Doctor. She was great at taking care of my dad as well. He spoke Polish and he really liked the fact that he was able to communicate with her. The receptionists are always pleasant and always recognize my voice when I call to make appointments. They really make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. The waiting area is average in size. I have never had to stand because there is always a seat available. I got an appointment quickly. I've never had to wait too long. I have recommended Dr. Cygan to others and will continue to do so in the future.
by Wanda
March 11, 2011
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Map and Directions
640 S Washington St Ste 212, Naperville, IL 60540