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Maria Al Basha, MD

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Dermatologists

Edgebrook Dermatology

Rockford, IL

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Maria Al Basha, MD
(111 Reviews)
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1639 N Alpine Rd Ste 380, Edgebrook Dermatology Rockford, IL 61107
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Consumer Feedback

(111 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 17, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 07, 2011
I never thought I'd find someone I liked after Dr. Hudson, my dermatologist of over 30 years, retired. Thank God he referred me to Dr. Al-Basha. What a beautiful office, and such kind receptionists - I can't believe what they have to put up with from people, and they do it with grace. The staff is kind and professional and they treat me elegantly. I am in awe at the level of service I receive from Dr. Al-Basha -. she completely surpasses all my expectations and I will absolutely be going back. She and her nurse, Judy, are so compassionate and caring!. I know I can always count on Dr. Al-Basha. She is absolutely fabulous, and I'd refer ANYONE to her.
by Elizabeth Flygare
October 29, 2011
Was this provider's office too cold?
No, it was fine
Did this provider prominently display their diplomas or business license?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
October 21, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
October 14, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider's staff friendly?
Friendly Enough
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
October 11, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
September 27, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Kelly Rosik
September 19, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 14, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 09, 2011
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Map and Directions
1639 N Alpine Rd Ste 380, Edgebrook Dermatology, Rockford, IL 61107