Richard Moore, MD

Richard Moore, MD
Ada Orthopaedic 6500 W Emerald St Boise, ID 83704
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Does this provider promptly return your phone calls?
Yes
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
January 28, 2012
Was this provider friendly?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 25, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
January 05, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Yes
by Anonymous
December 01, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider friendly?
Very! The most welcoming office I've visited!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
November 10, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Fairly Easy
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 21, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 19, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider use excessive foul language?
No
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
August 16, 2011
They always take the time to listen to me. I know they really care about me and what I have to say. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Joel
May 30, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was the waiting area spacious?
Yes
by Anonymous
May 19, 2011
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