William Allen III, MD

William Allen III, MD
Piedmont Urology 95 Collier Rd NW Ste 6025 Atlanta, GA 30309
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this urologist's office?
They were average
Does this urologist promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this urologist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 28, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
August 01, 2011
I appreciated that they were able to get me in right away when I needed to be seen. I've never had to wait. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by River
July 15, 2011
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 06, 2011
Did you feel safe in this provider's care?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider always put the customer first?
Yes, they always put customers first
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 05, 2011
Did this urologist rush your appointment?
No, I was able to ask as many questions as I wanted
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the waiting area spacious?
Yes
by Anonymous
May 20, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous
March 16, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
March 09, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
March 05, 2011
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