Smiles On 13th Street

Smiles On 13th Street
Smiles On 13th Street 821 Northwest 13th Street Suite A Gainesville, FL 32601
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Have the fillings, crowns, or veneers you've received lasted?
Not at all, they fell off almost as soon as I walked out the door
Did your gums bleed excessively after your appointment?
Yes, but it stopped within a few hours
by Anonymous
August 09, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 05, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 21, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
No, they were on time
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Are you going to visit this provider again?
Without a doubt!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
May 16, 2011
It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They never left me for an extended period of time and I never felt ignored. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean.
by Sandi
April 04, 2011
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider have bad breath?
No I've never had any complaints
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
March 15, 2011
Was the dental equipment clean?
Absolutely! It looked brand new
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you experience unnecessary pain during your visit?
No
by Anonymous
March 07, 2011
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