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Dental Group Of South Florida Inc

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Dental Group Of South Florida Inc
Dental Group Of South Florida Inc
(24 Reviews)
> Get Phone Number & Directions
747 Ponce De Leon Boulevard Coral Gables, FL 33134
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by ramon gonzalez xxx.xxx.66.217
June 19, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.8.137
April 24, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.156.75
April 18, 2013
The place is very clean, but most of the staff seem aloof and not really interested in making you feel comfortable. The waiting time is long most times. I have had two appointments cancelled with no previous notice. The last appointment for a routine cleaning, they called me the day before to remind me. When I showed up, my name was not in the computer. Needless to say, I had to go back home. I checked at home and I had two business cards with appointments for 2/19/13 and 4/22/13. Today I called to verify that the 4/22/13 appointment was in the computer. It was not. I do not know what they do but appointments disappear. My son went for a cleaning at the beginning September 2012 and again at the end of February, 2013. The insurance covers the cleaning every 6 months. He was 2 weeks away from the 6 months and they wanted to charge me $45. After I told them that the insurance booklet says $20 for an additional cleaning during the year, they charged me $20. I just changed facilities, and won't be going back to them.
by adel1827 xxx.xxx.202.11
March 22, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Yes
by alicia xxx.xxx.160.184
March 17, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
by raymond xxx.xxx.160.184
March 15, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Was this dentist's staff friendly?
Friendly Enough
Was this dentist friendly?
Yes
by Macy xxx.xxx.123.49
March 14, 2013
My kids absolutely love Dr. Alvarez. As a parent, I’m very grateful for the patience and great care that she provides.
by tc xxx.xxx.172.141
March 08, 2013
I do not but I had been going to this office for more than 10 years and there is only one word to discribe it unique. my experience there is very positive, they make you feel like if you are in your home. And is not only me all my cowrker go there and they have the same opinion. I concider Dr Alvarez one of the must talented dentist in Miami, without offend "those". I have done there root canal, crown, deep cleaning ( I know I really need it because I read about it and is recomended do one every 2 or 3 years) and honestly top quality. I really love Dental Group and Dr Alvarez. Thank you so much
by michel, veronica, mikel and meli xxx.xxx.164.230
March 08, 2013
Stay as far away from this place as possible. Here are some specific reasons why:
1) They are never on time. In three visits, the fastest I got in was 30 minutes after my appointment ... and it was the first one on the schedule.
2A) They are dishonest. I was told that I had to have a "deep cleaning" (for $400). I checked with my father-in-law (who is a dentist), and he stated that is patently untrue. A "deep cleaning" is only for individuals who have severe gum loss. because it cleans exposed roots. Not what I have.
2B) They are really dishonest. After doing the quickest, least thorough "cleaning" I have ever experienced in 30+ years of going to dentists, the dental assistant told me that I had to get a "deep cleaning" to clean under the gums. Ummm, that's a blatant lie.
3) They threaten you. The dentist, when he did speak to my wife and I (separately) told each of us that we needed work, and if we didn't get it, our tooth would split in half, and we would lose that tooth. My wife has never had a cavity in her life. Do you have any idea how far gone a tooth has to be to split in half? Slightly farther than zero cavities.
4) They bully you. The dentist does not talk to you about the total amount you have to get done ... instead, they send you to a "business office" where, when you question the amount of work that needs to be done, a manager tells you "you have to get it done." Why, you ask ... "because the dentist says you have to get it done," he replies, and then shows you a picture of your ugly tooth, pointing randomly to some staining to make his point "look ... see this here ... this is why you have to get it done." Where is the dentist to explain it, or defend his diagnosis? Nowhere to be found.
5) They do shoddy work. They gave my wife four fillings to help with her sensitive teeth. Charged us $400. They did them in 15 minutes, did not smooth them out (to blend in with the rest of the tooth), and within a week one of the fillings had fallen off. Garbage.
6) They don't answer the phone. Try calling them. Is there any way to talk to a live person? Nope ... no options other than to leave a message. Oh, use the emergency line ... and they try to charge you $50 for calling as an emergency.
These guys are scam artists. I am reporting them to CIGNA.
by UM xxx.xxx.249.151
December 14, 2012
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Map and Directions
747 Ponce De Leon Boulevard, Coral Gables, FL 33134