Juaquita Callaway, MD

Juaquita Callaway, MD
Holistic Gynecology 2785 Lawrenceville Hwy, Suite 107 Decatur, GA 30033
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was it easy to make an appointment with this provider?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
February 23, 2012
STAY AWAY. I found this doctor to be callous and uncaring. Most importantly, however, she pushed a number of tests and did not explain how I would be charged for these, despite the fact that I asked. She went on to tell me that I was receiving a discount, and I paid the entire fee due at the close of the appointment, but later, I received a bill for the amount of the "discount". A few weeks later, I received a whopping bill for the lab work. Again, I asked about the cost of this specifically. As for the "holistic" aspect of this practice, I truly did not observe this at work. To hook patients, this doctor markets a holistic approach and touts an all-women's office, but your experience won't be much different than that with a conventional, dismissive male doctor. Along with the doctor's brusque manner (she was condescending and a bit snarky), she also emphasized conventional, somewhat radical procedures for my condition, and dismissed holistic, natural, dietary, or alternative therapies out of hand. Instead, she was pushing for major surgery that would bring her the most money and could negatively affect my fertility. I felt terribly taken advantage of. Well, my pocketbook is a bit sore after this encounter, but I did find a better doctor committed to better care. STAY AWAY.
by Dissapointed
January 12, 2012
Their staff is very friendly and professional. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome.
by Rainbow
November 29, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
October 18, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 21, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I was explained every possible side effect before being prescribed medication, and was fully informed about both the positive and negative outcomes, and the risks of procedures. They were extremely informative. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by francine johnson
June 03, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider friendly?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
by Anonymous
April 07, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 03, 2011
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