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Dr. Jeffrey L. Cook PA, DMD

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Dr. Jeffrey L. Cook PA, DMD
General Dentistry
(19 Reviews)
> Get Phone Number & Directions
16 Peddlers Village Christiana Christiana, DE 19702
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.169.45
March 26, 2012
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
March 05, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's staff friendly?
Yes
by Anonymous
February 15, 2012
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office clean?
Yes everything was neat and sterile
Did this general practitioner answer all of your questions?
Yes
by Anonymous
November 21, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by To Me
September 26, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 09, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 21, 2011
Was this provider's office too cold?
No, it was fine
Does this provider promptly return your phone calls?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
May 14, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They have really great customer service here. They always put their customers first, regardless of the situation. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Eaglesfan
February 28, 2011
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Map and Directions
16 Peddlers Village Christiana, Christiana, DE 19702