William Van Laar, DO

William Van Laar, DO
Mc Donough Family Care 68 Hampton St McDonough, GA 30253
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Would you recommend this family doctor to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 07, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 04, 2011
Did you feel safe in this provider's care?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 18, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
October 10, 2011
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. I got an appointment quickly. I've never had to wait too long. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Gedws49
September 12, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this family doctor friendly?
Friendly Enough
Does this family doctor use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 26, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
August 17, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They always take the time to listen to me. I know they really care about me and what I have to say. I felt very safe in their care. I definitely trust them. It was easy to get the appointment time that worked for my schedule. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Mattie
July 26, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
July 20, 2011
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