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Connecticut Dental Care Pc

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Connecticut Dental Care Pc
Connecticut Dental Care Pc
(28 Reviews)
> Get Phone Number & Directions
1201 Boston Post Road Milford, CT 06460
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
September 18, 2011
Not only did they not call me to remind me about my appointment, they forgot that I even had an appointment and refused to fit me in. When I showed up, they were very confused why I was there. Very unorganized and unprofessional staff. After this experience of trying to become a new patient I in turn cancelled my three children's appointment. I asked to speak to the Doctor and was told he was not there and if he was he would not come out to speak to me anyway. Five women sitting behind the desk starring while I converse with one person who is responsible for scheduling. All doing nothing......Seriously, not a customer friendly place.
by Cathy
July 12, 2011
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
July 08, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Not really, it could be better
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 28, 2011
This is the thing... The doctors are good (but not great) and a majority of the receptionists are awful. Awful attitude, mediocre demeanor, and the overall condescending verbal communication that I've witnessed directed toward the clients (and inflicted personally) is indeed inappropriate.

I decided to take my business elsewhere strictly due to their lack of customer service if you will. You get what you pay for, it's located inside of a mall (which I chose for pure convenience, since I love Macy's and a few other stores) so they are frequently busy and simply do not have time to build a relationship with clients, let alone create a significance amongst there clientele... what a shame.
by No need to provide.
June 21, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Krista
June 10, 2011
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did they follow up with you after your appointment?
Yes.
by Anonymous
March 29, 2011
Were you able to relax during your appointment?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
March 01, 2011
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Map and Directions
1201 Boston Post Road, Milford, CT 06460