James Ray, MD

James Ray, MD
National Training Ctr Sports 1101 Citrus Tower Blvd Clermont, FL 34711
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider late to your appointments?
No, they were on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 02, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider answer all of your questions?
Yes
by Anonymous
August 01, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
July 24, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 11, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this orthopedic surgeon use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 29, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Tracey
April 27, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
April 04, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 08, 2011
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