Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider easy to reach in an emergency?
No. It took me several times to get through.