The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.