Emerald Dental

Emerald Dental
Emerald Dental 12093 West Alameda Parkway Lakewood, CO 80228
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.219.51
May 22, 2013
Worst experience ever. They just saw dollar signs when they saw me and my family. All these unnecessary procedures were done. Had my filling refilled, oops, root canal! Then my crown fell out twice. Kids had their fillings constantly fall out. When kids would have procedures done the bill would be much larger because the doctor would go in and do a "mini" root canal. Every chance they would get they would rack up the bill.

Dr. P is clearly an incompetent doctor. All she cares about is the bottom line. You should not let this doctor come anywhere near your teeth!
by Jonkarl xxx.xxx.71.165
May 07, 2013
Does this provider promptly return your phone calls?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous xxx.xxx.82.109
January 29, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.125.10
January 09, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the waiting room chairs comfortable at this dentist's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by BroncsRockMySocks xxx.xxx.31.14
November 06, 2012
Avoid this dentist. Recommends unecessary procedures, poor quality work. Brought my family there, wife and four children. Bill steadily inflated from the estimate, added mini root canals, etc. Fillings fell out and have had three crowns fall out. Replaced filling turned into a root canal. On top of all that, their accounting system was so messed up I received a bill two years later. Don't say you have not been warned.
by X-Patient xxx.xxx.37.68
September 25, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is friendly and welcoming. They are very professional, and make the whole experience that much better. The office was very easy to locate. I didn't have any trouble finding it at all.
by patient xxx.xxx.61.222
August 08, 2012
For simple cleanings they were great. Small cavity fill was great. They did not pay attention to my billing and did more xrays than my insurance covered and I had to pay extra for that (unhappy). Then when it came to putting on a new crown, they had someone inexperienced and messed it up 3 times and it still seemed like the 4th time is still sensitive many months later when she only said it would be 3 to 6 weeks. Then we were told we owe more money but they had a problem with their accounting and had a personel change and they couldn't tell us what exactly the bill was for! At this point they became less than friendly. And they are closed on Fridays.
by watapain xxx.xxx.4.28
June 22, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.125.122
June 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.110.97
May 17, 2012
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