Directory > Providers > Dental Care > Orthodontist > CO > Firestone > Firestone Dental Care & Orthodontics > Reviews

Firestone Dental Care & Orthodontics

Nearby

Orthodontists

Erie Orthodontics

Erie, CO

Patil Orthodontics

Longmont, CO

Longmont Braces

Longmont, CO

Martin Family Orthodontics

Longmont, CO
Get Featured on Wellness.com > Learn More
Firestone Dental Care & Orthodontics
Firestone Dental Care & Orthodontics
(39 Reviews)
> Get Phone Number & Directions
6160 Firestone Boulevard Suite STE Firestone, CO 80520
Add a Review

Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this provider to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 14, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 21, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Becky
June 09, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
June 06, 2011
Was this provider's office too cold?
No, it was fine
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were you able to relax during your appointment?
Yes
by Anonymous
June 01, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
May 30, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have reasonable prices?
Yes
by Anonymous
May 17, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
March 29, 2011
I also thought my poor treatment from my first treatment was a anomaly so I went back a second time.

The first time I got all the x-rays as described below, was changed $10 copay for a cleaning when I have no co-pay, told I had 5 cavaties which surprised me but I believed them. Now, I wonder ....

I went in for my first two fillings. Took an hour and a half. The dingbat girl dentist didnt seem like she knew what she was doing and drilled them out, letting another person fill them in.

The tooth hurt for weeks and finally calmed down to only heat/cold sensitivity. Guess what? I know you will be shocked - the filling was BROKEN!!!!!!!!! F-ing Broken!

Enter today and my return. I paid over $100 for two filings last time, was told I owed an additional $57 from past due balance. Had two more fillings which also took an hour and half. The dental assistant was talking the dentist through the procedure! Did you remember to do this? Did you do that? Oh, wait, this isnt in place, we need to do that. OMFG!!!!!!

I finish, go to pay learn of the previous balance, am now told that I owe $150 and am going to be receiving another bill in a few weeks for another $50 dollars! Why wouldnt they bill me all at once? Does that make sense to anyone?

So, me and the manager argue about the bill, the waiting room is full and everyone is listening, and when we get past that the receptionist starts to schedule my next appointment. Hmmm....not so fast.

First, I tell her that I am not scheduling the final filling. I am only going to schedule the free redo on the broken filling. They purse their lips. Then, Im told I have to wait 4 weeks to have it done.. Uh, no. Not good enough. I ask if there is more than one dentist. Yes. I tell her to see if that dentist has an appointment. The manager says she prefers that the girl dentist fix her own work. I give her "the eye" and get an appointment with the boy dentist for next Tuesday.

I politely tell her that next Tuesday I will be picking up my chart and taking it to another dentist. Heaven help her if she refuses to give me MY chart that I have PAID for. I am aware of my legal rights and have no problem issuing a subpoena duces tecum for my records.

Meantime, I wrote to Delta Dental about the charges and am going to contact the Board of Dental Examiners in the morning and file a complaint with them.

What a bunch of sheisters. I blame myself for going back and in fact am wondering if I am off my rocker to go back a third time for a redo on the broken filling.

Would you take a third bite at the apple? Seriously, your opinions would be appreciated.

My recommendation - stay away, far far away! These people are a bunch of cons.
by aragona
March 09, 2010
Add a Review
Map and Directions
6160 Firestone Boulevard Suite STE, Firestone, CO 80520