Michael E Frey, MD

Michael E Frey, MD
Advanced Pain Management & Spine Specialists 8255 College Parkway Fort Myers, FL 33919
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.28.197
August 02, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.145.191
July 25, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.98.102
December 14, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.223.66
November 05, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.105.108
October 08, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office staff was very rude. Only wanted my money did not answer any questions. Doctor Frey who I have been seeing for 7 years now and in that 7 years I have seen him twice. Most of his Nurses are very nice but, Office Manager is very rude and unfriendly.
by Kim Morgan xxx.xxx.148.103
July 17, 2012
Was the waiting area spacious?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 10, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 04, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
May 20, 2011
Does this provider treat their staff well?
Kind of, but not very well
Was the waiting area spacious?
Yes, extremely spacious
Did this provider use excessive foul language?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 19, 2011
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