They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They were very polite and helpful and made sure that I had everything I needed. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.