Javier Prettelt, MD

Javier Prettelt, MD
12983 Southern Blvd Ste 101 Loxahatchee, FL 33470
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Consumer Feedback

(35 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office too cold?
No, it was fine
by Anonymous
February 15, 2012
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. Their staff was friendly enough, but they didn't go out of their way to help me. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by tinydancer
January 18, 2012
Yes, you do have to wait. When it is your turn you get the time you need. It is a fair deal. I have been to doctors who only spent 5 minutes with me and so he could see many more people than Dr. Prettelt. But this doctor is willing to spend as long as needed to take care of my problems. He is wonderful and his staff are very helpful and friendly. Best doctor and staff in the area..
by Teacher David
December 21, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
by Anonymous
November 18, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider have reasonable prices?
No, it was expensive.
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous
October 10, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The staff really knows what they're doing, and they know a lot about the health of their patients. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They were by far some of the best and most interested I have ever been treated by. Best thing about Dr. Prettelt is that he is my age and understands things, both mentally/physically, that we encounter when over 50. Takes the time to listen and responds with sensible and, what have proven to me, to be appropriate solutions/recommendations. Overall, one that took the oath and sticks to it.
by Randy
August 29, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
August 23, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
July 18, 2011
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Was this provider's staff friendly?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
July 15, 2011
Their staff is very friendly and professional. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. It is obvious that their office is cleaned regularly. It was fantastic. I wouldn't think twice about sending my friends and family here. They are very good at what they do.
by Rene
July 11, 2011
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