Mark Rattinger, MD

Mark Rattinger, MD
Flagler Medical Assoc 1552 Palm Beach Lakes Blvd West Palm Beach, FL 33401
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Apparently they haven't ever heard of the saying "the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They do not keep the restrooms well-stocked here. No paper towels, toilet paper, or even a toilet seat cover! I had nothing to clean up with. Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe.
by Melissa
July 20, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
July 15, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did they follow up with you after your appointment?
Yes.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 16, 2011
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
May 06, 2011
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
May 06, 2011
Add a Review