Dawn Scarzella, MD

Dawn Scarzella, MD
Florida Urological Assoc 1725 N University Dr Ste 400 Coral Springs, FL 33071
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's staff friendly?
Yes
by Anonymous
November 14, 2011
Was this urologist's staff friendly?
They were decent
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 02, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
September 07, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you recommend this urologist to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 27, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Does this urologist remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
August 11, 2011
Are you going to visit this urologist again?
Only if I couldn't find a better substitute
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
August 05, 2011
Sometimes I'm put on hold when I call, but not for very long. Their prices were pretty high, but I've had to spend more at other places. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They really make an effort to get to know their patients. They always address me by name and I'm able to pick up right where I left off at every appointment. Everyone is sensitive to the patient's needs and concerned about making you feel comfortable in the office. It's a big office, very busy, but very professional and friendly
by Linda
July 01, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did you feel safe in this urologist's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider rush your appointment?
No
by Anonymous
April 06, 2011
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