German Castro, MD

German Castro, MD
Castro Medical Clinic 1091 Port Malabar Blvd NE Ste 1 Palm Bay, FL 32905
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. This provider has helpful information available online, which is really convenient. They have a good website and online presence. This Doctor and his team are very thorough. We are new to the area and are grateful to have found such a caring doctor.
by David Pauley
October 13, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Did this general practitioner answer all of your questions?
Some were answered
Was this provider's office easy to locate?
Fairly Easy
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
October 05, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
by Anonymous
August 09, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 01, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I felt very safe in their care. I definitely trust them.
by Beth Steele
June 26, 2011
They gave about the same level of care as others I have been to for the same problem. They barely had any magazines to choose from, and the ones that were available weren't very interesting. They always made sure that I wasn't in any pain. I absolutely hated the horrific chairs in the waiting room. I can't believe they expect patients to sit in those uncomfortable things. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Mantoban
May 22, 2011
Are you going to visit this provider again?
If I need to, I'll return
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
May 11, 2011
Did this provider answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
March 31, 2011
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