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Smile Care Family Dentistry

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Smile Care Family Dentistry
Smile Care Family Dentistry
(12 Reviews)
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12233 Central Avenue Chino, CA 91710
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Consumer Feedback

(12 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Where do i begin w/ this place. A horrible experience all around. My Fiancee went in to have a cracked tooth fixed. They put in a temp pc that fell out on his way home. They ended billing us for 3 crowns instead of one. He was told he had to go in to see the dr. so she can determine what wrk was done. He went in and waited 2 hrs in the lobby with our newborn son only to be told by the billing specialist that he signed a consent form that he was responsible for all charges so there was nothing they could do. They are uneducated, unprofessional, and uncooperative. Save yourself a headache and possible high blood pressure. They are horrible!
by Frizzbuster
June 16, 2011
10/19/2010
THIS IS THE MOST UNPROFESSIONAL PLACE I HAVE EVER HAD TO DEAL WITH A BELIEVE ME I SEEN SOME WIMNNER. THIS DENTAL OFFICE IS A JOKE MY FIRST TIME GOING ALL I WANTED WAS TO HAVE A TOOTH PULLED AS IT HAD BROKEN AND NOT PAINFUL. .. ALL THE SUDDEN IM STUCK WITH A 4.000 BILL AND LOTS OF PAIN FROM THE ONE WHO SUPPOSELY CLEANED AND PLACED ANTIOBIODICS IN HE HIT SOMETIHING IN MY TOP RIGHT SIDE ALONG WITH MY LOWER LEFT ,AND IN ME TELLING THIS TO THE DENTIST HIS RESPONE WAS OH THAT IS NORMEAL (EVEN WITH BEING NUMBED) HE STATED THAT WILL GO AWAY OK WERE AT 5 MONTHS AND STILL IN SEVERE PAIN. AND TO TOP IT OFF THE JOB IS STILL NOT COMPLETED THIS HAS BEEN A NIGHTMARE... 3 MONTHS AGO THEY STARED A BRIDGE AND BECAUSE THE DOCTOR THAT NEEDED TO SEE ME WASNT IN MY RETURN APPOINTMNET WAS CX. IN RESCHEDULING I MISSED 2 DAYS OF WORK TO GO SIT IN THEIR CHAIR ONLY TO TELL ME THERE IS NOTHING THEY CAN DO. OH MY GOD.. THE NEXT VISIT I CAME IN FOR MY OERMENT TO BE PUT IN AND WELL QUESS WHAT IT WAS TO BIG... COME ON.. WHO TRAINS THESE PEOPLE.. AGAIN I HAD TO WAIT ANOTHER MONTH TO GET A NEW ONE DONE..THE FINAL STRAW WAS MY PARTIAL TOOTH HAD COME OUT AND I CALLED MADE A NEW APPOINTMENT AS MY APPOINTMENT FOR FINAL PERMENENT TO BE PLAACED WAS THIS WEEK I ARRIVE AND ASKED IF MY PERMENT WAS IN THE NURSE SAID LET ME CHECK CAME BACK AND SAID YES ITS IN WOULD YOU LIKE TO HAVE THE PARTIAL PUT IN OR THE PERMENENT. TOLD HIM THE PERMENT WELL THE NEXT VISIT I GOT WAS SOME LAME DOCTOR TELLING ME THEY CANT PUT IT IN ITS NOT HERE.. WHAT.. COME ON THE NEXT PERSON WAS THERE PERSON TO TELL... SHE SAID UNFORTUNATLY BECAUSE YOU HAVENT PAID THE FIULL AMOUNT WE CANT PUT YOUR PERMENT IN BUT YOU CAN COME IN TOMMORROW TO SPEAKE TO HER SUPERVISIOR.. YEA... AGAIN I WASTED MY TIME .. I ASKED FOR A ADA REPORT THIS TELLS ME ALL CHARGES AS I HAD A QUESTION OF SOME THINGS WELL GOOD THING I DID FROM BAL OF 3168.00 TO 3512.63 WOW WHATS THIS I ASKED HER FOR A NOTE STATING THEY WOULD NOT FINISH BECAUSE OF NONE PAYMENT SHE STATED SHE COULD NOT GIVE IT TO ME SHE HAS NO AUTHORITY.. THIS HAS BEEN A NIGHTMARE AND A DESTROYER.. I WOULD NEVER SEND ANYONE TO THIS PLACE EVER.. I CALLED THE OFFICE IN THE MORNING ONLY TO BE TOLD :IM SORRY THE PERSON YOU NEED TO SPEAK TO IS NOT IN I ASKED FOR CORP. NUMBER AND WELL YEA YOU GUESSED IT I HAD TO LEAVE AMESSAGE AND WAS TO RECIEVE A CALL BACK IN TO 2 TO 3 DAY...
by ONELADYOFGOD
October 19, 2010
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12233 Central Avenue, Chino, CA 91710