Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was the waiting area spacious?
No, it was rather cramped