Kent Braeutigam, DO

Kent Braeutigam, DO
Fpa Family Medical Ctr 3839 County Road 218 Middleburg, FL 32068
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
October 14, 2011
I have been a patient of Dr. Braeutigam's since we moved to Fl. 6 yrs. ago. I really like him as a Dr., it's his staff I have a problem with. I called on Monday,9/26 and left a message on the prescription line. I gave ALL the info. needed and ask to be called if there was a problem. This is Thursday,29th and I still haven't heard from anyone. I called the pharmacy--nothing was called in. I called the office manager, Marley(S?), held for 20 min. finally left a message. The office is closed and I didn't get a call from her either. I do realize they're busy, but if they're too busy to return calls, they need more help. If I was sick I would make an appointment, but why should Medicare & I have to pay for a office visit for a perscription I've been taking for years? The last time they called it in, they called in the wrong thing and by then I was out of town and had to do without till I returned home. Like I said, I like Dr. B. a lot, always have. I don't think he knows how slack some of his staff is. Now after 6 years, I have to find another Dr. and start all over again. I'm not very happy about having to do that. BTW, his little nurse is a sweetie. I will miss her & Dr. B.
by Donna Craig
September 30, 2011
Did this provider listen to your input and concerns?
Yes
by Anonymous
August 09, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 21, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 17, 2011
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
May 02, 2011
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