Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said