Robert Carlson, MD

Robert Carlson, MD
Nutmeg Health Care Assoc 47 East Main Street Stafford Springs, CT 06076
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Consumer Feedback

(81 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I will definitely recommend them to people I know. Sometimes, I have to persuade the front office that I have an important concern that needs their attention.
by Felix Giordano
May 20, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
May 20, 2011
Would you refer this provider to a family or friend?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 12, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
May 09, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 13, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Candace Barnard
March 30, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 29, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
March 14, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider rush your appointment?
No
Was this provider's office too loud?
No, it wasn't too loud
Did this provider answer all of your questions?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 14, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Their equipment was very advanced and sophisticated. I was very impressed. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Brenda
March 09, 2011
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