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Knollwood Dental Group

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Knollwood Dental Group
Knollwood Dental Group
(21 Reviews)
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5612 Cottage Hill Road Mobile, AL 36609
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
It was easy to get the appointment time that worked for my schedule. Their dental equipment is always very clean. I can tell they sanitize it all the time. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by Bubba
December 12, 2011
I was shocked when they acted like drilling in my 11yr old mouth with only a topical anesthetic bc she didn't want the shot. I knew that my situation needed attention, and I couldn't believe that they acted like this was no big deal. They allow kids to make these decisions after I explained to them that she was afraid of needles and if you have any trouble to come and get me. I spoke with the dentist and he said that this was normal, to drill without pain relief on a child, REALLY? I want to know would they do this on their children or grandchildren. I thought this was a great place until this happened, now I have to find a new Dentist office that is more concerned for children and will admit when they are wrong!
by You know who
November 21, 2011
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
Does this provider promptly return your phone calls?
Yes
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
November 14, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
September 29, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
September 16, 2011
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
July 01, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
June 19, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you recommend this provider to others?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 01, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about.
by Bohannon
May 09, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times.
by Glenn Epps
March 21, 2011
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Map and Directions
5612 Cottage Hill Road, Mobile, AL 36609