William Waterhouse, MD

William Waterhouse, MD
Retina Center-Western CO 2478 F Rd Ste 7 Grand Junction, CO 81505
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. (Now personal statement follows)
Dr. Waterhouse is a dedicated and wonderfully talented professional. While on vacation to CO from Texas I had a retina detach and was blind in one eye. He took my case and operated within a few hours, making time for my treatment from 9:00 to 11:00 PM on a Friday night. Two years later, My vision remains clear in in the once-blind eye. I was 70 yrs old at the time and for this miracle of surgery he charged less than my dentist charged for two crowns on the teeth at another time. His office was always full and one could overhear the humane and flexible arrangements for time-payments that his staff was making for a great number of the financially disadvantaged from all walks of life.
Truly, Dr. Waterhouse is one of the caring geniuses that particularly illuminates the health care profession.
by Anonymous
December 17, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider use excessive foul language?
No
Was the waiting area spacious?
Yes, extremely spacious
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 08, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did they follow up with you after your appointment?
Yes.
Was this provider's office too cold?
No, it was fine
by Anonymous
October 28, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
October 12, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too cold?
No, it was fine
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did they follow up with you after your appointment?
Yes.
by Anonymous
June 23, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
May 06, 2011
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