Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long