Daniel Borkert, MD

Daniel Borkert, MD
Roland & Borkert Inc 3199 S Wadsworth Blvd, New Life Family Medicine Lakewood, CO 80227
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They always made sure that I wasn't in any pain.
by Tim
February 16, 2012
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care.
by Diane Petrikat
November 30, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
November 11, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 20, 2011
Does this provider offer flexible appointment times?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 10, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 12, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by tknjjohns@aol.com
August 22, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 29, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was this family doctor friendly?
Extremely Friendly
Was this provider late to your appointments?
No, they were on time
by Anonymous
July 28, 2011
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 20, 2011
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