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Warren Kramer III, MD

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Warren Kramer III, MD
(151 Reviews)
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1401 Avocado Avenue Suite 307 Newport Beach, CA 92660
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Consumer Feedback

(151 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3 star average for Recommended
Value
1 star average for Value
by Anonymous
February 01, 2019
by K. B.
February 01, 2019
by h. p.
February 01, 2019
by Anonymous A.
January 15, 2019
by Anonymous
January 11, 2019
by Anonymous
January 11, 2019
by laurie o.
January 11, 2019
by thomas a.
January 08, 2019
Are you going to visit this provider again?
If I need to, I'll return
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.7.45
August 04, 2013
BEWARE!

I am writing this warning about Dr. Kramer's deceptive business practices.
Dr. Kramer may be a great surgeon, but there are many other qualified and excellent surgeons who are honest and forthright and transparent in their business practices.

I will give details but first, let me say that I would probably have given Dr. Kramer a 4* if it were not for the dishonesty. My husband's rotator cuff surgery from a dirt biking accident turned out well (5*), but the WAIT time is always OVER an hour even though you have an appointment, and then when the Dr. comes in he does not want to be bothered with the details. His is a tad like a used car salesman (the word "slick" comes to mind). He spent a decent amount of time with us on our one appointment prior to surgery then after the surgery, it was SUPER quick. Also, he seems to really like the ladies paying way more attention to the wife or mother than the patient himself if it is a male.

Anyhow, we booked the surgery and gave all our insurance information. We were told we were approved and my husband was scheduled for his surgery. We were told the surgery was done at a nearby surgery center. No ifs ands or buts. We are approved for surgery. Here is your date. Here is where it is being done. On the day of the surgery, we signed the typical forms and also met with a side vendor (we didn't know this was a part of it, but they were just there waiting for us... we spent 10-15 minutes with them) about an ice and compression machine and signed a bunch of papers related to that. We never met with anyone from the surgery center except to briefly sign the forms. The Newport Center Surgery place now claims that at this time we were informed that the surgery center was NOT IN NETWORK. This is not the case. We were NEVER informed that the facility was not in network. If we had been, we would have noticed that because this means it will not go toward deductible or annual out of pocket maximum (I am in the insurance industry... In would have noticed).

Weeks after the surgery as we took our kids to the Dr. etc., we were not understanding why we were still having to pay medical costs... we should met our deductible AND annual max by now. We FINALLY figured out that it is because the surgery center amount we paid was not being credited toward anything... it was just going into the black hole of "out of network".

I can even see if this was a surprise that they were out of network for us, but they take NO INSURANCE! They are out of network for EVERY insurance. So they know this EVERY SINGLE TIME with every single surgery.
The Doctor's office never notified us and neither did the surgery center, even though they knew. Of course they have one of the zillions of forms we signed that says they are not in network, so there is nothing we can do legally... all we can do it warn you.
IMPORTANT additional information: DR. KRAMER IS ONE OF THE OWNERS OF THE SURGERY CENTER! So it seems obvious that his deception is not accidental but purposeful to line his pockets with more money.

We explained the problem to the surgery center and the Dr.'s office and they said "You know. You signed the paper". Period.
It seems obvious this is the script they are used to delivering.
This is so sad because we really wanted to trust them and now we are out not just our $7000 deductible and additional $2000 we have to pay in coinsurance (our 20% after deductible is met), but the WHOLE additional amount for the surgery center on top of it. So disappointed and disillusioned.
by dmazz xxx.xxx.174.242
September 27, 2012
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1401 Avocado Avenue Suite 307, Newport Beach, CA 92660