Patrick Spalding, MD

Patrick Spalding, MD
Advanced Ob-Gyn 100 Casa Street, Suite D San Luis Obispo, CA 93405
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Spalding has the nicest staff that I've ever dealt with in any medical office. Anytime I've called and they don't have the answer to my question they will call me back in half an hour or less. Often when they call back, Dr. Spalding himself is on the phone. They never make me feel like my questions or concerns are stupid and the Doctor makes eye contact when I talk and makes me feel like he's really listening to what I'm saying.
by Lilac xxx.xxx.194.123
May 01, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have reasonable prices?
Absolutely!
by Anonymous
December 26, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly. They always take that extra step to make me feel special. I feel they make sure to treat all their clients equally and without favoritism. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Donna
December 07, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's office too loud?
No, it wasn't too loud
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
by Anonymous
November 17, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
by Anonymous
November 13, 2011
It is obvious that their office is cleaned regularly. It was fantastic. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Tracy
October 12, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 29, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 28, 2011
Did this provider answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 12, 2011
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