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Susan Hansen, MD

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Susan Hansen, MD
(42 Reviews)
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2500 Hospital Dr Bldg 10 Mountain View, CA 94040
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
January 18, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 11, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
November 01, 2011
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 12, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 15, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Richard Ferrie
September 01, 2011
Excellent, professional care. Spends the time needed to do a thorough job. Listens well!
by pfed
July 26, 2011
Did this provider rush your appointment?
No
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
July 20, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 06, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 04, 2011
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Map and Directions
2500 Hospital Dr Bldg 10, Mountain View, CA 94040