Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her